Privacy and security

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, protect, and share your personal information.

Last Updated: November 17, 2025

Introduction

Dream2Europe / UK ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using our website, submitting applications, or accessing our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Information We Collect

  • Personal Information: When you create an account or submit an application, we collect information such as your name, email address, phone number, date of birth, gender, country of residence, and educational background.

  • Application Data: We collect information you provide in your applications, including documents, skills, work experience, and any other information relevant to your application.

  • Payment Information: We process payments through secure third-party providers (Stripe, PayPal, Selar). We do not store your full payment card details on our servers.

  • Usage Data: We collect information about how you interact with our platform, including pages visited, time spent, and actions taken.

  • Device Information: We may collect information about your device, browser type, IP address, and operating system for security and analytics purposes.

How We Use Your Information

  • To process and manage your applications for jobs, volunteer opportunities, and scholarships.

  • To verify your identity and prevent fraud.

  • To communicate with you about your applications, account status, and important updates.

  • To process payments and manage financial transactions.

  • To improve our services, platform functionality, and user experience.

  • To comply with legal obligations and respond to legal requests.

  • To send you marketing communications (only with your consent, which you can withdraw at any time).

Data Security

  • We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits.

  • All payment transactions are processed through PCI-DSS compliant payment processors. We never store your full payment card details.

  • Access to your personal information is restricted to authorized personnel only, who are bound by confidentiality agreements.

  • While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we take all reasonable precautions.

Data Sharing and Disclosure

  • We do not sell your personal information to third parties.

  • We may share your application information with potential employers, volunteer organizations, or scholarship providers as part of the application process.

  • We may share information with service providers who assist us in operating our platform (e.g., hosting, payment processing, email services), subject to strict confidentiality agreements.

  • We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.

Your Rights and Choices

  • Access: You have the right to access the personal information we hold about you.

  • Correction: You can update or correct your personal information through your account settings or by contacting us.

  • Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.

  • Data Portability: You can request a copy of your data in a structured, machine-readable format.

  • Opt-Out: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

  • Account Closure: You can close your account at any time, which will result in the deletion of your personal information, subject to our retention policies.

International Data Transfers

  • Your information may be transferred to and processed in countries other than your country of residence, including countries that may have different data protection laws.

  • We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed.

  • By using our services, you consent to the transfer of your information to countries outside your jurisdiction.

Data Retention

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • Application data is typically retained for the duration of the application process and for a reasonable period thereafter for record-keeping and legal compliance purposes.

  • Payment records are retained as required by financial regulations and tax laws.

  • You can request deletion of your data at any time, subject to our legal obligations.

Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services.

  • You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

  • We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

Questions About Your Privacy?

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@dream2europe.uk

Support: support@dream2europe.uk

Address: London, United Kingdom